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Bitstarz casino review from OnlineCasinoPolice
If you choose a BitStarz from all other best casinos then lets start from description.
Bitstarz casino review
The story of BitStarz casino dates back to 2013. The founder of the web-platform is Direx N.V. Company, registered in Cyprus. Another well-known company called SoftSwiss owns the company. From the start of operation, the casino operates under the license 8048 / JAZ, issued by the Gambling Commission of Curacao.
Some gamblers put their trust in the casinos that hold Maltese license, keeping away from Curacao licensed casinos. However, it is a big mistake to consider all non-Maltese casinos are untrusted. We do not know any big scandals related to BitStarz casino, though it has a license from the Gambling Commission of Curacao.
The operator underwent many changes that only benefited the players: the clones of BitStarz were created www.bitstarz19.com, the bonus programs were improved, and global game software developers were involved – everything was done for BitStarz users. One of the main advantages of the casino that it is bitcoin-friendly.
BitStarz – the official website
When you open the official BitStarz website, you see everything in dark colors with wide banners that advertise different promotions and tournaments. Although advertising takes up half of the screen, it is unobtrusive and does not irritate.
Two little cute aliens welcome you on the site and offer their best welcome bonuses, as they say, “Feel lucky and grab up to €500 and a ton of free spins on your first four deposits as a part of our fantastic welcome package!” Everybody will be carried away from such a good promotion.
The lobby section includes the top, new and recommended slot machines, as well as table games. A separate list includes slot machines with jackpots, live casinos and bitcoin-friendly games. There is also a search by name and by providers.
For me, the interface of the casino is quite simple and easy handling. The developers tried to create an alikeness of the Universe with little aliens. Sometimes they even attempted to make a Star Wars allusion. But I don’t think they made great strides in it. It all reminds me of Casumo casino, to be honest. Bad idea, BitStarz, bad and poor-represented.
At the bottom of the page, you can see the standard table of recent winnings and jackpot draws, as well as some casino news. As concerns this section, the casino developers did not think about privacy: what if a player wants to keep this information in secret. Plus one to the disadvantages.
In general, the design is quite pleasant, without annoying advertising and unnecessary information. The game room is launched in flash mode without requiring downloading additional software.
If we talk about bad lags, I did not run into them. Everything is working well.
Lovers of spinning reels will be pleased with the BitStarz mobile casino, which shows no differences in comparison with the browser mode. The casino is playable on Android, IOS or Windows Phone. All slots are trouble-free, showing a high level of graphics and sound.
I assure you, there are a lot of titles, which are perfectly designed, but have a bunch of technical problems. Whether it concerns BitStars, read further in the review.
The registration process on BitStars Casino
Creating an account in BitStarz took me no more than two minutes. In the required fields, you must enter an email address and a password. You also need to specify the currency: the choice is rather good – dollar, euro, ruble, bitcoin and a dozen of others. After accepting the terms and conditions, you will be offered a welcome bonus. The last step is a full standard application form, including your Name, Surname, address, telephone number and so on. Then, you will get an email to confirm the registration. By clicking on the link, you can immediately start playing for real money or continue acquaintance with this online casino.
The BitStarz bonus program is aimed at regulars and new players. 20 free spins will be available immediately after the registration; they can be used only in a few slot machines. The casino offers no deposit bonus and also bonuses on the first four deposits:
- 1st deposit bonus 100% + 180 free spins, up to 100 USD;
- 2nd deposit bonus 50% up to 100 USD;
- 3rd deposit bonus 50% up to 200 USD;
- 4th deposit bonus 100% up to 100 USD.
The wager is 40.
In addition to welcome bonuses, there are promotions that are valid only on certain days of the week. For example, if you deposit 30 USD on Monday, you will receive 50% of the deposit on your bonus account. Judging by the reviews, every gambler will find his own bonus program. Also, it is worth mentioning the special offers for high rollers with individual conditions.
Promotions and tournaments
BitStars tournaments are held weekly with outstanding prizes. For instance, Slot Wars and Table Wars: the prize is 1000 euro + 250 free spins. You do not have to register for the tournament or play on certain slots to take part. Simply place your bets on your favorite slot machines and become the leader of the weekly rating. Every week at BitStarz between Sunday and Saturday, the top 50 players in the casino get a share of this massive prize pool. No opt-in needed, no complicated rules, no strings attached for the prizes, all you have to do is play and have a great time. The reward is credited to the player’s real account and does not require any wagering.
However, to participate in the tournament, you need to make at least four deposits. The standings are available on the main page and update every minute. In my opinion, such conditions are quite attractive, and even the thought crept in about making a deposit.
BitStarz casino games
Since SoftSwiss is the main operator, a gaming room also operates on the same platform. But, over the past couple of years, the casino attracted the world-famous software developers, such as NetEnt, EGT, Play n Go, Microgaming, Yggdrasil, NextGen, Amatic, and a dozen other providers. (Full list: Amatic, Asia Games, Belatra, Booming Games, BetSoft Gaming, EGT, Endorphina, Evolution, GameArt, Habanero, iSoftBet, NetEnt, Play n go, Microgaming, SoftSwiss, Spinomenal, Yggdrasil, NextGen Gaming, Thunderkick). In general, you can count more than a thousand different gambling entertainments. It is worth noting that almost all BitStarz slots are available in demo mode, so you can play free and without registration.
As a rule, the most significant category of entertainment is video slots. New slots are constantly coming in: Royal Wins, Cool Bananas, Legend of the Nile or Dragon Wins, etc. You can find the slots with jackpots in a separate list. In total, you can count about twenty of them, but there are some record-holders: Gold Hold, Lucky Clover, Mega Fortune – these slots can pay out massively!
Board games do not indulge in its diversity. You can choose only two variants of roulette (American and European), several types of blackjack, baccarat and a couple of video poker games. The choice of live dealer games is a little bit wider: here are blackjacks with different limit options, baccarat, lotteries and roulette.
Deposit and withdrawal
BitStarz offers a wide selection of payment systems. You can deposit using VISA or MasterCard (including Maestro), some popular electronic wallets, such as Webmoney, QIWI, Yandex.Money, Neteller or Skrill. Bank transfer, PaySafe cards, bitcoin through the Cubits system are available. All deposits are instant, within a few seconds (except for a bank transfer, which takes 1-3 days).
The minimum deposit is 20 euro (depends on your currency, I picked Euro). Pay your careful attention that there is a commission charged by the casino for every deposit made; it depends on the sum.
To withdraw your winning, you should use the same system as for deposit, unless the casino administration offers an alternative. A positive point is the speed of payments except for VISA and MasterCard (1-3 business days). You can receive your money within a few minutes.
Before withdrawal, the casino administration will require your personal verification. To do this, send a copy of your documents and confirmation of the residential address. In case of withdrawal to the card, the casino will require scans of the card, and when using Neteller or Skrill – a screenshot of the page with the email address.
For no-deposit bonus withdrawals, the casino reserves the right to request a KYC. Regarding the KYC (Know Your Customer), the following documents may be needed for verification:
- one government-approved identity card (ID card, passport and driver's license) with a photo;
- proof of residency such as a utility bill (within 2 months);
- if your deposit method were via a credit card, the casino would require a scanned copy of the credit card (front and back).
BitStarz agents reserve the right to carry out additional verification procedures for any payout exceeding the equivalent of 1000 Euro/3 BTC or cumulative withdrawals exceeding 2300 Euro/7 BTC, and further reserves the right to carry out such verification procedures also in case of lower payouts.
The casino administration does not state how long the verification may take, but as a rule, it takes no more than 24 hours. I advise all new players to take care of verifying their account in advance, to avoid an unpleasant surprise when withdrawing large amounts.
BitStarz Casino Support
The support service provides round-the-clock consultation in online chat. You can also contact support by email at [email protected], or by their social media. Via live chat casino managers are ready to solve any issue in a couple of minutes, verified by own experience. Telephone support is lacking, and this is one of the disadvantages.
Limitations at BitStars Casino
Unfortunately, not all players can use the services of the gaming room due to territorial restrictions. Users from the UK, France, the USA and Spain cannot play for real money. There are also territorial restrictions of some providers. You can find the list in the "terms and conditions" section on the official website www.bitstarz.com.
Some countries may restrict gambling by blocking the resource. In this case, you can use clones - copies of the site registered on other hosting services, allowing bypassing the blocking.
Playing should always be for fun. Unfortunately, it can be hard to find the right balance between how much we can spend and how much we want to play.
If you fear you may be showing signs of problem gambling and want to prevent it, then you can opt to self-exclusion from the casino. To activate this feature or to learn more information on self-exclusion, contact the support team at [email protected]
"You are important. You are valued. You are our greatest asset."
The casino also recommends some independent professional services, such as:
- GamCare gamcare.org
- GordonHouse gordonhouse.org
- Gam-Anon gamblersanonymous.org
As a player, you also have an opportunity to put a loss limit on your account. How does it work? The limit is based on your deposit. For example, if you deposit €50, you have a loss limit of €10. If you win €1,000, you cannot lose more than €10 of the €1,000 balance as it's based on the initial deposit and not on your winnings.
Despite the fact that BitStarz is quite a young casino, they achieved a high level in the gambling market. It has both advantages and disadvantages, but still, it is worth to play on Bitstarz.
- the geography is constantly expanding (a year ago there were only 3 types of currencies)
- user-friendly mobile version
- new bonus programs and tournaments have appeared
- you can play for free at BitStarz casino without registration
- territorial restrictions
- a small selection of board games
- telephone support is lacking